Windstream To Provide Multi-faceted Assistance With Cloud Migration At Avaya ENGAGE

LITTLE ROCK, Ark., January 25, 2018 (GLOBE NEWSWIRE) - Windstream (NASDAQ: WIN), a leading provider of advanced network communications, today announced comprehensive plans for Avaya ENGAGE 2018, which will be held January 28-31. at the New Orleans Convention Center. In addition to serving as a sponsor of ENGAGE, Windstream is organizing multiple activities to assist attendees who plan to migrate their premises-based systems to the cloud

Customer Experience is Top of Mind

• Revealing the Windstream implementation of Avaya's Breeze and Oceana platforms, which will allow Windstream customers to offer a superior customer experience.
• Present a work session entitled "Provide the best customer experience in its class and the underlying network necessary to deliver it". The session will take place on January 30 from 10:45 to 11:45 a.m. in room 350/351.
• Making the Avaya Windstream experts available at your booth (# 728) for the individual "Talk to SMEs" talks about best practices to make sure your migration to the cloud is as smooth as possible.
• Create awareness among those attending the Windstream SD-WAN product to obtain greater advantages in the hosted communications infrastructure.

Avaya “Cloud Partner of the Year”

In ENGAGE last year, Avaya named Windstream its "Cloud Partner of the Year," noting that Windstream launched the UC / CC Market Service with its first Avaya xCaaS (Aura) Powered Solution in 2013. In the price, Avaya says Windstream "has been integrated in the migration of customers to Windstream / Avaya cloud solutions and has a strong reputation for faster delivery of contact center solutions to meet the rapidly changing business needs of customers "

A Smooth Migration Is The Key

Avaya Cloud Host offers a lot of benefits, including the replacement of capital-intensive investments with an efficient, flexible and scalable cost "pay for growth" OPEX solution and the ability to keep pace with rapid changes while avoiding costs. investment

At the same time, "to continue the benefits of Avaya hosted in the cloud, the reliability of the network and the application is essential for a superior customer experience, while the transition to the cloud must be perfect," said Austin Herrington Vice President of Product Management at Windstream. "Optimal migration is absolutely essential."